Privacy Policy

Last updated: April 25, 2024

1. Introduction

This Privacy Policy describes how HeyOsa ("we", "our", or "us") collects, uses, and shares your information when you use our services, website, and applications.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, request customer support, or communicate with us. This may include:

• Contact information (name, email address, phone number)
• Business information (company name, address)
• Conversation data (call recordings, transcripts, messages)
• Payment information (processed by our payment providers)

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, and administrative messages
• Improve and develop our services
• Protect against fraudulent or illegal activity

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations or protect rights
• In connection with a business transfer or transaction
• With your consent or at your direction

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

5. Your Choices

You can access and update certain information through your account settings. You may also request deletion of your information by contacting us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].